Privacy Policy
Radical Roots Seed Bomb Company Inc.
Effective date: October 19, 2026
Radical Roots Seed Bomb Company Inc. (“Radical Roots,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit radicalroots.ca, contact us, or purchase our products.
This policy is intended to reflect applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
1. Personal Information We Collect
Depending on how you interact with our website and business, we may collect the following information:
Information you provide directly
Name and contact information, including email address, telephone number, and shipping or billing address.
Order details, including products purchased, quantities, transaction records, and delivery information.
Information you provide when contacting us with questions, submitting a form, or requesting a quote.
Marketing preferences and newsletter subscription details, if applicable.
Payment information
Payments made through our website may be processed by third-party payment providers. We do not intend to collect or store complete payment card numbers or security codes directly. Payment providers handle payment information according to their own privacy and security practices.
Website and technical information
When you visit our website, certain information may be collected automatically, including:
IP address and general location information derived from it.
Browser type, device information, and operating system.
Pages visited, referring websites, visit duration, and interactions with website content.
Cookie identifiers and other technical information used to operate, secure, and analyze the website.
The information collected depends on the website features, settings, and integrations in use.
2. How We Use Your Information
We may use personal information to:
Process, fulfill, and deliver orders.
Communicate about purchases, shipping, customer service, and product inquiries.
Respond to requests for information, quotes, or business partnerships.
Maintain, operate, and improve our website and customer experience.
Understand website traffic and evaluate marketing performance.
Send promotional emails or updates where permitted by law and, where required, with your consent.
Maintain business records, meet tax and accounting obligations, prevent fraud, and comply with applicable laws.
We collect and use only information that is reasonably necessary for these purposes.
3. Cookies and Website Analytics
Our website is hosted by Squarespace, which uses cookies and similar technologies to operate the website, maintain security, remember certain preferences, and support website analytics.
Depending on our settings and integrations, cookies and similar technologies may be used to:
Enable essential website functions, including shopping cart and checkout features.
Measure website traffic and visitor interactions.
Understand how visitors find and use our website.
Support advertising measurement or marketing activities, if applicable.
Some cookies are necessary for the website to function. Other cookies, including certain analytics and advertising technologies, may be subject to consent or opt-out requirements depending on applicable law and your location.
You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect website functionality.
For more information about Squarespace's cookies, visit the Squarespace Help Center: https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
4. How We Share Personal Information
We do not sell personal information to third parties for money.
We may disclose personal information to trusted service providers when necessary to operate our business, including:
Website hosting: Squarespace, which hosts and supports our website.
Payment processing: Payment providers that process transactions, where online payments are offered.
Shipping and delivery: Carriers and fulfillment providers that help deliver orders.
Analytics and advertising: Providers such as Google, if their analytics or advertising services are enabled on our website.
Professional and legal services: Accountants, legal advisers, or other professional service providers when reasonably necessary.
Legal authorities: Where disclosure is required or permitted by law, or necessary to protect our legal rights.
These providers may process information in accordance with their own privacy policies and contractual obligations. Some service providers may store or process information outside Canada, where it may be subject to the laws of those jurisdictions.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide, except as permitted by applicable law.
5. Email Marketing and Communications
If you subscribe to receive promotional communications from us, we may use your contact information to send updates about our products, business news, and relevant offers.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message or by contacting us directly.
We may continue to send necessary transactional or service-related communications, such as order confirmations or responses to customer inquiries.
Where Canada's anti-spam legislation (CASL) applies, we will follow its applicable consent, identification, and unsubscribe requirements.
6. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
If a privacy breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal and accounting requirements, resolve disputes, and enforce our agreements.
Retention periods vary depending on the type of information and the reason it was collected. When information is no longer required, we take reasonable steps to securely delete it or otherwise dispose of it.
8. Your Privacy Rights
Subject to applicable law and any relevant exceptions, you may have the right to:
Request access to personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Withdraw consent to certain uses of your information, where applicable.
Unsubscribe from marketing communications.
Ask questions or raise concerns about how we handle your personal information.
Withdrawing consent may affect our ability to provide certain services or fulfill a request.
To submit a privacy request, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding.
9. Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms. Those websites operate independently and have their own privacy policies and practices.
We are not responsible for the privacy, security, or content of third-party websites. We encourage you to review their policies before providing personal information.
10. Privacy of Minors
Our website and products are not specifically directed at minors, and we do not knowingly collect the personal information of minors for purposes that are not permitted by applicable law.
If you believe a minor has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate steps.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website features, service providers, or applicable legal requirements.
The updated policy will be published on our website with a revised effective date. We encourage visitors to review it periodically.
12. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or would like to raise a privacy concern, please contact:
Radical Roots Seed Bomb Company Inc.
Website: https://radicalroots.ca
Email: kcampbell@radicalroots.ca
We will review and respond to privacy inquiries within the timeframes required by applicable law.
